Returns Policy

Provisional policy: our returns process is still being finalised. The terms below describe our current intent and may be updated; we will honour the terms in place when you ordered.

Return window: we intend to accept returns of unworn, unwashed items with original tags within 30 days of delivery.

How to return: contact customer support first with your order number. We will send return instructions. Please do not send items back without contacting us.

Refunds: approved refunds are issued to the original payment method via PayPal. Original shipping charges and return shipping costs may not be refundable unless the item is faulty or we sent the wrong item.

Faulty or incorrect items: contact us within 14 days of delivery with photos and we will arrange a replacement or refund.

Your legal rights: this policy does not affect your statutory rights, including rights under UK consumer law.

Last updated: November 2026.

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